Shipping policy
Shipping Policy
drivemlb — Shipping Policy
Thank you for choosing drivemlb! Here is all the information regarding the processing, shipping, and delivery of your order.
Order Processing
All orders are processed within 1–5 business days, Monday through Friday, excluding public holidays.
You will receive an order confirmation email after placing your order, followed by a second email containing your tracking number once your order has been shipped.
Orders placed on weekends or public holidays will be processed starting on the next business day.
Delivery Times
Once your order has been processed, the estimated delivery time is 6–10 business days, depending on your location.
The estimated total time from placing your order to receiving it is therefore generally:
- Processing: 1–5 business days
- Delivery: 6–10 business days after processing
This means an estimated total delivery time of 7–15 business days from the date of purchase.
Shipping Costs
- Free standard shipping on all orders.
Order Tracking
Once your order has shipped, you will receive a tracking number by email.
Tracking information may take 24–48 hours to appear or update after the carrier has received your package.
If your tracking information has not been updated for several days, please feel free to contact us so we can check the status of your shipment.
Delivery Delays
We do everything we can to ensure that your order reaches you as quickly as possible.
However, delays may occasionally occur due to the carrier, periods of high demand, weather conditions, customs procedures, or other circumstances beyond our control.
We appreciate your patience and remain available to help you track your order.
Incorrect Shipping Address
Please carefully check your shipping address before completing your order.
If you notice an error in your address, contact us at contact@drivemlb.com within 24 hours of placing your order.
We will do our best to update the address before your order is shipped. Once the order has been shipped, we cannot guarantee that a change will be possible.
drivemlb cannot be held responsible for delays or additional costs resulting from an incorrect or incomplete address provided by the customer.
Lost or Damaged Packages
If your package appears to have been lost during transit or arrives damaged, please contact us at contact@drivemlb.com.
In the event of a damaged package, we recommend contacting us within 48 hours of delivery, including photos of the package and product.
We will review the situation and provide an appropriate solution, which may include a replacement or refund, depending on the circumstances.
Contact Us
For any questions regarding your delivery or order, please contact us at:
Our team will get back to you as soon as possible.